How It Works
Our simple, supportive process takes the stress out of finding senior care.
Initial Consultation
We start with a free phone or in-person consultation to understand your loved one's needs. We'll discuss:
- Medical and care needs
- Personal preferences and lifestyle
- Budget and financial considerations
- Location preferences
- Timeline and urgency
Research & Recommendations
Based on our conversation, we research our network of pre-screened facilities and create a personalized list of recommendations. We consider factors like quality ratings, staff-to-resident ratios, amenities, and overall atmosphere.
Review Options Together
We present our recommendations and discuss each option in detail. We'll explain why each facility might be a good fit and answer any questions you have.
Facility Tours
We schedule and accompany you on tours of your top choices. During tours, we help you:
- Ask the right questions
- Observe staff interactions with residents
- Evaluate the environment and amenities
- Compare options objectively
Decision Support & Move-In
When you're ready to decide, we help with paperwork, coordinate with the facility, and ensure a smooth move-in process. We're there to answer questions and address any concerns.
Follow-Up Care
Our relationship doesn't end at move-in. We follow up to ensure your loved one is adjusting well and remain available if any issues arise. We're always just a phone call away.
How Long Does It Take?
The timeline varies based on your situation and urgency.
Urgent Placements
24-72 hours
For hospital discharges or crisis situations, we can expedite the process.
Standard Placements
1-2 weeks
The typical timeline for a thorough search and thoughtful decision.
Planning Ahead
Flexible
If you're exploring options for the future, we work at your pace.
Frequently Asked Questions
Yes, absolutely. Our services are 100% free to families. We're compensated by partner facilities only after a successful placement, so there's never any cost to you.
That's perfectly fine. We understand this is a major decision. We're here to provide information and support, not pressure. Take all the time you need.
Yes, we're experienced in handling urgent placements, including hospital discharges. We can often find appropriate care within 24-72 hours when needed.
We personally visit and evaluate every facility in our network. We base our recommendations on your specific needs, the facility's quality of care, staff qualifications, and overall environment. We only recommend places we would feel comfortable placing our own family members.
Ready to Get Started?
The first step is just a conversation. Contact us today for a free, no-obligation consultation.